AI-Powered Customer Support That Works
Tired of slow, frustrating customer support experiences? Assistly transforms customer service with AI-driven automation, providing instant, intelligent, and effortless support; 24/7.
Why AssistLy?
Customers deserve better. Whether it’s a failed transaction, an account issue, or a simple inquiry, they expect quick, accurate, and personalized support. Traditional systems fail; driving up costs, increasing churn, and damaging brand loyalty.
Assistly changes the game. Our AI-powered platform automates, accelerates, and personalizes customer support; resolving up to 80% of inquiries instantly while keeping human agents available for complex cases. The result? Faster resolutions, reduced costs, and happier customers.
With AssistLy, no more long wait times, robotic responses, or unresolved issues. Just smarter, seamless interactions that keep customers satisfied and businesses thriving.
Key Features and Benefits
01. AI-Driven Support Automation (OptAI)
Instantly handles 60-65% of routine support requests—no human intervention needed.
Provides fast, personalized, and consistent assistance, improving customer satisfaction.
Frees up human agents to focus on complex, high-value interactions.
02. Agent-Human Collaboration (Human-in-the-Loop)
AI resolves up to 80% of Level 2 support requests before transferring to a human for final validation.
Reduces support workloads, ensuring quicker responses and improved efficiency.
Maintains a human touch where it matters most.
03. AI-Assisted Agent Support
Empowers human support teams with real-time AI insights and recommendations.
Speeds up troubleshooting by leveraging AI-powered knowledge bases.
Improves first-contact resolution rates, reducing back-and-forth delays.
