Monday at 9 AM, the marketing director opens her dashboard to review weekend campaign performance.
The numbers look promising: strong engagement, healthy click-through rates, solid conversion trends.
She approves increased spending for the winning campaigns. By Tuesday afternoon, customer service reports are flooding in.
The promoted product had a critical defect discovered on Saturday evening. Customers complained on…
At 3 AM on a Tuesday, the customer service team at a Nigerian fintech company received an unusual surge of complaints.
Their loan approval system had denied applications from creditworthy customers while approving risky borrowers.
The AI model powering their credit decisions had been working without a hitch for eighteen months.
What changed? Nothing obvious. The system appeared…
A senior data scientist at a leading fintech startup spent three weeks building what should have been a breakthrough fraud detection model.
The algorithm was elegant, the code was clean, and initial tests looked promising. Then came production deployment.
Within hours, the system was flagging legitimate transactions as fraudulent while missing obvious scams.
The culprit? Training data is…
